Router Setup

Almost all routers have Web-based configuration screens, and as long as you remember the device’s IP address, username and password, you should be able to get into the setup screens and make any adjustments you need. It’s just a matter of figuring out which adjustments are necessary. In order to open ports for your X-box please contact our support team, the would love to help you.

Home Network Setup

Before deciding what kind of home network you want, you must ask yourself if it bothers you to drill holes and run wire throughout your house? Do you mind opening your computer and installing network cards? Are your computers in the same room? What is your budget for a home network? Do you mind paying someone to come in and do the setup for you? If so, give us a call and we will be right there for you.

Outdated Hardware or Firmware

It is common for routers to fail after years of regular use. Lightning strikes or other electrical power surges can also damage the circuitry of network equipment. Because they have few moving parts, trying to repair network routers rarely is practical. Set aside some budget for periodically replacing your router. Also consider keeping some spare cables and a cheap backup router to help with emergency troubleshooting.

No Internet Issue

Try performing a Ping test to see if you can connect to the outside world. There are several free Ping utilities available, but the easiest way to ping a website using Windows is to open a command prompt and type “Ping” followed by the IP address of the site you want to ping. If it continuously fails, try pinging several sites. Keep in mind that not all websites accept pings. If you still can’t get results, you might have a problem with your modem or router, or the problem might be on your service provider’s end.